Frequently Asked Questions

Browse Questions and Answers

  • Chevron down Will I need training to ride a Segway?
  • Yes a training is needed, but do not worry, it is provided. Each tour starts with an explanation of how the Segway works. After this, each person receives an individual training and time to practice before we start the actual tour. We only begin our route once everybody feels comfortable… Which usually takes about 5 minutes.

    Furthermore, each person is provided with a bicycle helmet. Each Segway has a bell to alert pedestrians that we are coming.

    Segways are operated thanks to sensors underneath your feet. Therefore, always wear comfortable and flat shoes (running shoes, flip-flops). Keep the high heels for the parties!

    If you are looking for things to do in Niagara Falls, we are definitively one to consider! We promise you that you will have fun riding one of those machines!

  • Chevron down What happens if I can't make my booked adventure?
  • We can reschedule a new date and time that works for you. There is a 15% cancellation fee if you cannot take this tour another time and day.

    Note that our tours are run, rain or shine. However, if the weather is really bad, we can reschedule, riding a Segway under the sun is much more enjoyable and it makes greater pictures.

  • Chevron down Are reservations required?
  • Yes, each tour must be booked in advance. We do not have a physical office at any of these locations, therefore we need to know in advance which tour you want to take. A detailed address is given to each of our guests to make sure we find each other. Our tours are located between 15 to 25 minutes from Niagara Falls and Niagara-on-the-Lake.

  • Chevron down Are there any age and weight restrictions?
  • Yes minimum age is 12 years old. For the Segway PT, each rider must weigh between 100 and 250 lbs (45 to 115 kg).

    For the Segway miniPRO (the baby), the maximum weight it can hold is 220lbs (100 kg).

  • Chevron down Is parking available at each tour location?
  • Yes ample parking is usually available and, for now, free! For ours tours along the Welland Canal, we meet on the Main Parking Lot of the Lock 3 Museum in St Catharines. In Port Dalhousie, we meet on the Parking lot of the Jaycee Gardens Park located at the end of the driveway. Proceed through the yellow gates from Ontario St and drive all the way down. At Henry of Pelham, this is the same, we meet on the parking lot at the entrance of the Winery located on Pelham Road.

If you cannot find the answer you are looking for, please feel free to contact us.